McDonald’s and other fast food chains have been in the news
lately due to fast food workers fighting for a higher minimum wage. McDonald's
has been receiving more of the spotlight because of “advice” they’ve been
giving their workers. First, it was the “budget plan” – which admitted that
workers couldn’t survive on McDonald’s wage alone. Then, they apparently
advised workers via their hotline to go on food stamps. While these issues open
up the door to arguments about economics and minimum wage, it also points out
that McDonald's has created the media scrutiny they’ve received. Now, McDonald's
has proven they are not only out of touch with their employees but also with
the material carrying their name. According to “McDonald’s on employee resources site: Not lovin’ it” by Kevin Conlon of CNN.com, McDonald’s shut down their employee
resource website because of “a tip on the site to employees to avoid McDonald’s
fare”.
The article describes a graphic showing a fast food meal
typical of a McDonald’s value meal “under the caption ‘Unhealthy choice’. Next
to it is a picture of a sub, a salad and water under the caption ‘Healthier
choice’” To reiterate, this is on an official McDonald’s site telling their own
employees that the food they serve is an unhealthy choice while a meal similar
to Subways is a better choice.
McDonald’s shut down the site and in their official
statement stated the reason as “Between links to irrelevant or outdated
information, along with outside groups taking elements out of context, this
created unwarranted scrutiny and inappropriate commentary.” To paraphrase: “oh
crap, we didn’t realize we were promoting against ourselves and now that this
has come out we look stupid”.
It’s clear that McDonald’s isn’t familiar with the image
they present to their people via a site under their own name. Your name is your
name, your image, and your brand. The lesson from this is that a vendor,
contractor, or any other partner does not account for the clear stupidity of
allowing information to come out that negatively markets your company and tells
its own people to not support the product. Hopefully, McDonald’s will learn to browse any and all sites
they create for their employees
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